Last Updated: November 04, 2021
Personal Information We May Collect
“Personal Information” is information that identifies you as an individual or relates to an identifiable person, including, for example, your:
Credit and debit card number
Social media account ID
How We May Collect Personal Information
We may collect Personal Information in a variety of ways, including:
• Through the Services
We may collect Personal Information through the Services, such as when you enter our website via https://www.rezbev.com.
• From Other Sources:
We may receive your Personal Information from other online and offline sources, such as public databases, joint marketing partners, social media platforms (including from people with whom you are friends or otherwise connected) and from other third parties. For example, if you elect to connect your social media account to your website account, certain Personal Information
from your social media account will be shared with us, which may include Personal Information that is part of your profile or your friends’ profiles.
How We May Use Personal Information
We may use Personal Information:
To respond to your inquiries, fulfill your requests and process your transactions, and to provide you with related customer service.
To send administrative information to you, such as information regarding the Services and changes to our terms, conditions and policies.
To send you marketing communications that we believe may be of interest to you.
Text marketing: With your permission, we may send text messages about our store, new products, and other updates.
To personalize your experience on the Services by presenting products and offers tailored to you.
To allow you to participate in sweepstakes, contests and similar promotions and to administer these activities. Some of these activities have additional rules, which could contain additional information about how we use and disclose your Personal Information. We suggest that you read any such rules carefully.
To facilitate social sharing functionality.
For our business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new products, enhancing, improving or modifying our Services, identifying usage trends, determining the effectiveness of our promotional campaigns and operating and expanding our business activities.
How Personal Information May Be Disclosed
Your Personal Information may be disclosed:
To our third-party service providers who provide services such as website hosting, data management and analysis, order fulfillment, information
technology and related infrastructure provision, customer service, email delivery, auditing and other services.
To third parties that co-sponsor or co-brand activities with Recovery Brands, including to permit them to send you marketing communications.
To third-party sponsors and administrators of sweepstakes, contests and similar promotions.
By you, on message boards, chat, profile pages and blogs and other services to which you are able to post information and materials that are visible to other users and/or the general public (“Public Postings”) via the Services. Please note that any information you post or disclose via Public Postings will become public information. We urge you to be very careful when deciding to publicly disclose any information on the Services.
To a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings).
Other Uses and Disclosures
We also may use and disclose your Personal Information as we believe to be necessary or appropriate: (a) under applicable law, which may include laws outside your country of residence; (b) to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, which may include such authorities outside your country of residence; (c) to enforce our terms and conditions; and (d) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others.
Other Information We May Collect
“Other Information” is any information that does not reveal your specific identity or does not directly relate to an individual, such as:
Browser and device information
App usage data
Information collected through cookies, pixel tags, web beacons and other technologies
Demographic information and other information provided by you
If we are required to treat Other Information as Personal Information under applicable law, then we may use it for the purposes for which we use and disclose Personal Information as detailed in this Policy.
How We May Collect Other Information
We and our third-party service providers may collect Other Information in a variety of ways, including:
Through your browser or device: Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Mac), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version and the name and version of the Services you are using. We use this information to ensure that the Services function properly.
Through your use of an App: When you download and use a Recovery Brands App, we and our service providers may track and collect app usage data, such as the date and time the app on your device accesses our servers and what information and files have been downloaded to the app.
Using pixel tags and other similar technologies: Pixel tags (also known as web beacons and clear GIFs) may be used in connection with some Services to, among other things, track the actions of users of the Services (including email recipients), measure the success of our marketing campaigns and compile statistics about usage of the Services and response rates.
Using Adobe Flash technology (including Flash Local Shared Objects (“Flash LSOs”)) and other similar technologies: We may use Flash LSOs and other technologies to, among other things, collect and store information about your use of the Services. If you do not want Flash LSOs stored on your computer, you can adjust the settings of your Flash player to block Flash LSO storage using the tools contained in the Website Storage Settings Panel. You can also control Flash LSOs by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash LSOs, how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash LSOs that are not being delivered by the operator of the page you are on at the time). Please note that setting the Flash Player to restrict or limit acceptance of Flash LSOs may reduce or impede the functionality of some Flash applications.
IP Address: Your IP address is a number that is automatically assigned to the computer that you are using by your Internet Service Provider. An IP address may be identified and logged automatically in our server log files whenever a user accesses the Services, along with the time of the visit and the page(s) that were visited. Collecting IP addresses is standard practice and is done automatically by many websites, applications and other services. We use IP addresses for purposes such as calculating usage levels, diagnosing server problems and administering the Services. We may also derive your location from your IP address.
Location: We may collect the physical location of your device by, for example, using satellite, cell phone tower or Wi-Fi signals. We may use your device’s physical location to provide you with personalized location- based services and content.
From you: Information, such as your preferences or demographic information is collected when you voluntarily provide it.
By aggregating information: Aggregated Personal Information does not personally identify you or any other user of the Services (for example, we may aggregate Personal Information to calculate the percentage of our users who have a particular telephone area code).
How We May Use and Disclose Other Information
We may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. In some instances, we may combine Other Information with Personal Information. If we do, we will treat the combined information as Personal Information as long as it is combined.
Do Not Track Signals
Some web browsers have settings that include “do not track signals.” The Services are not currently engineered to respond to those signals.
Third Party Services
In addition, we are not responsible for the information collection, use, disclosure or security policies or practices of other organizations, such as Facebook, Apple, Google, Microsoft, RIM or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including with respect to any Personal Information you disclose to them in connection with the Services.
We seek to use reasonable organizational, technical and administrative measures to protect Personal Information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify us via our support email firstname.lastname@example.org.
Choices and Access
You may opt out of receiving marketing emails from us by following the instructions contained in each such email. In addition, certain Services may give you the ability to opt out through your account settings. We will try to comply with your request as soon as reasonably practicable. Please note that if you opt out of receiving marketing-related emails from us, we may still send you important administrative messages, from which you cannot opt out.
If you would like to request to review, correct, update, suppress or delete Personal Information, you may write to us at email@example.com. We will respond to your request consistent with applicable law. Please note that we may need to retain certain information for record-keeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion. There may also be residual information that will remain within our databases and other records, which will not be removed.
If you are a resident of California, please see the section titled “California Privacy Rights,” below, for more information about the rights you have under California law.
The Services are controlled and operated by us from the United States and are not intended to subject us to the laws or jurisdiction of any state, country or territory other than that of the United States. Your Personal Information may be stored and processed in any country where we have facilities or in which we engage service providers, and by using the Services you understand that your information may be transferred to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country.
We ask that you not send us, and you not disclose, any sensitive Personal Information (e.g., Social Security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics or criminal background) on or through the Services or otherwise to us.
California Privacy Rights
This section provides information for California residents in connection with the California Consumer Privacy Act of 2018 (“CCPA”). Under the CCPA, and for purposes of this section, “Personal Information” generally means information that identifies, relates to, describes or could reasonably be associated or linked with a particular California resident or household and includes the categories listed below. Below are details about the categories of Personal Information of California residents that we may have collected or disclosed during the last 12 months.
Categories of Personal Information Collected and Disclosed: We plan to collect and, during the past 12 months, we have collected and disclosed each of the following categories of Personal Information to our affiliates, service providers, social networks, and joint-marketing partners for our operational business purposes:
1. Identifiers. Identifiers, such as name, IP address, email address, online identifiers, and government-issued ID numbers;
2. Customer Records Information. Personal information, as defined in the California customer records law, such as contact and financial information;
3. Protected Class Information. Characteristics of protected classifications under California or federal law, such as age, gender, and marital status;
4. Transaction Information. Commercial information, such as transaction information and purchase history;
5. Online Use Information. Internet or network activity information, such as browsing history and interactions with our websites and applications;
6. Geolocation Data. Geolocation data, such as device location;
7. Audio/Video Data. Audio, electronic, visual, and similar information, such as call and video recordings; and
8. Inferences drawn from any of the Personal Information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics.
Depending on a California resident’s particular interactions and relationship with us, we may not have collected or disclosed each of the above categories about each resident.
Sources of Personal Information. We collect this Personal Information directly from California residents themselves, as well as from other online and offline sources, such as, trusted third-party service providers, business partners, data analytics providers, operating systems and platforms, data brokers, public databases, joint marketing partners, and social media platforms.
Purposes. We may use this Personal Information to operate, manage, and maintain our business, to provide our products and services, and to accomplish our business purposes and objectives, including, for example, to: develop, improve, and maintain our products and services; personalize, advertise, market, and provide our products and services and related customer service; conduct research, analytics, and data analysis; maintain our facilities and infrastructure; undertake quality and safety assurance measures; conduct risk and security control and monitoring; detect and prevent fraud; perform identity verification; perform accounting, audit, and other internal functions, such as internal investigations; comply with law, legal process, and internal policies; maintain records; and exercise and defend legal claims.
“Sales” of Personal Information. The CCPA defines a “sale” as the disclosure of Personal Information in exchange for monetary or other valuable consideration. We have not sold our customer list or similar personal information for payment, but we may have engaged in certain types of online interest-based advertising that may be deemed a “sale” for purposes of the CCPA. We do not sell the Personal Information of minors under 16 years of age. We may have “sold” each of the following categories of Personal Information to our affiliates, service providers, social networks, and joint-marketing partners:
Identifiers. Identifiers, such as name, IP address, email address, online identifiers, and government-issued ID numbers;
Customer Records Information. Personal information, as defined in the California customer records law, such as contact and financial information;
Protected Class Information. Characteristics of protected classifications under California or federal law, such as age, gender, and marital status; and
Online Use Information. Internet or network activity information, such as browsing history and interactions with our websites and applications.
Depending on a California consumer’s particular interactions and relationship with us, we may not have “sold” each of the above categories about each consumer. The CCPA definition of “sale” does not include, for example, the transfer of Personal Information as an asset that is part of a merger, bankruptcy, or other disposition of all or any portion of our business.
If you are a California resident, you have the right to make the following request
(1) Request to Know. You may request that we disclose to you the following information covering the 12 months preceding your request:
The categories of Personal Information we collected about you and the categories of sources from which we collected such Personal Information;
The specific pieces of Personal Information we collected about you;
The business or commercial purpose for collecting or selling (if applicable) Personal Information about you;
The categories of Personal Information about you that we sold and, for each, the categories of third parties to whom we sold such Personal Information (if applicable); and
The categories of Personal Information about you that we otherwise shared or disclosed, and, for each, the categories of third parties with whom we shared or to whom we disclosed such Personal Information (if applicable).
(2) Request to Delete. You may request that we delete Personal Information we collected from you.
To make a Request to Know or a Request to Delete as a consumer, please email us at firstname.lastname@example.org or call us at 1-201-358-9000. We will verify and respond to your request consistent with applicable law taking into account the type and sensitivity of the Personal Information subject to the request. We may need to request additional Personal Information from you, such as the email address you provided to Recovery Brands, in order to verify your identity and protect against fraudulent requests. If you make a Request to Delete, we may ask you to confirm your request before we delete your Personal Information.
If you are the authorized agent of a California resident, making a Request to Know or a Request to Delete on behalf of the resident, we may ask you for, as applicable:
- Proof of your registration with the California Secretary of State to conduct business in California; and
Proof of a power of attorney from the resident pursuant to Probate Code sections 4121-4130.
If you are an authorized agent and have not provided us with a power of attorney from the resident pursuant to Probate Code sections 4121-4130, we may also require the resident to:
Provide you with a written permission signed by the resident to make the request on the resident’s behalf;
Verify the resident’s own identity directly with us; and
Directly confirm with us that the resident provided the authorized agent permission to make the request.
To make a Request to Know or Request to Delete as an authorized agent, please
email email@example.com or call 1-201-358-9000
(3) Request to Opt Out of Sale. You may request to opt out of future “sale” of Personal Information about you by clicking Do Not Sell My Personal Information.
If you are the authorized agent of a California resident, making a Request to Opt- Out on behalf of the resident, we may ask you for, as applicable:
- Proof of your registration with the California Secretary of State to conduct business in California; and
Written permission that the resident has authorized you to make a Request to Opt-Out on the resident’s behalf. This must be a permission signed by the resident. “Signed” means that the permission has either been physically signed or provided electronically in accordance with the Uniform Electronic Transactions Act, Civil Code 1633.7 et seq.
(4) Right to Non-Discrimination. You have the right to be free from unlawful discriminatory treatment for exercising your rights under the CCPA.
(5) Right to Request Information about Our Information Sharing.
Under California Civil Code section 1798.83, California residents have the right to request and receive from Recovery Brands, once a year, free of charge, information about the personal information we have disclosed (if any) to third parties for their marketing purposes during the previous calendar year, and a description of the categories of personal information shared. To make such a request, please send an email to firstname.lastname@example.org including the phrase “California Privacy Request” in the subject line, and provide Recovery Brands with your name, postal address and email address.
Contact Us: You can contact Recovery Brands, LLC (REZ) via
Address: 308 Broadway, Hillsdale, NJ 07642, USA
Phone Number: 201-358-9000